Frequently Asked Questions
1. About Teespear
Teespear is a premium online merch store offering high-quality T-shirts, Hoodies, Sweatshirts, Tank Tops, Mugs, Caps, Face Masks, and accessories. We focus on comfort, creativity, and long-lasting quality using advanced printing techniques and hand-selected materials.
Absolutely! We use soft, durable fabrics, premium inks, and next-gen printing technology to ensure your merch stays vibrant, comfortable, and long-lasting — even after multiple washes.
2. Orders & Payments
Simply browse your favorite items, select your size/color, add to cart, and proceed to checkout. Our checkout is secure and supports multiple payment options.
We accept:
- Credit/Debit Cards
- PayPal
- Stripe
Payments may fail due to:
- Insufficient balance
- Incorrect card details
- Bank restrictions
- Service downtime
Try again or use another payment method.
3. Shipping & Delivery
Our standard shipping time is:
- Processing: 1–3 business days
- Shipping: 5–10 business days
Delivery times may vary depending on location and courier services.
Yes, we ship to many countries. Shipping cost and delivery time will be displayed at checkout based on your address.
Once your order is shipped, you will receive a tracking link via email. You can also track your order via our “Track Your Order” page.
4. Products, Sizing & Customization
Each product page includes a size chart with accurate measurements. We recommend comparing the chart with a well-fitted item you already own.
We use high-resolution product photos. Slight variations may occur due to screen brightness and device settings, but the final product is always high quality.
Yes! If you want custom text, graphics, or personalized merch for events, birthdays, or branding, contact us at contact@teespear.com.
5. Returns, Exchanges & Refunds
We accept returns within 14 days of delivery for unused and unworn items in original packaging. Refer to our Return & Refund Policy for full details.
Yes, we offer size and color exchanges. Contact us with your order number to begin the process.
If your item is damaged, incorrect, or defective, email us immediately with photos. We will replace or refund the item at no cost.
Once approved, refunds take 3–7 business days to reflect in your original payment method.
6. Account, Support & Policies
No, you can checkout as a guest. However, creating an account allows faster checkout and order tracking.
Yes. We use SSL encryption and do not share or sell your information to third parties. Read our Privacy Policy for full details.
You can reach us anytime:
📧 contact@teespear.com
7. Product Care & Washing Instructions
To keep prints and fabrics fresh:
- Wash inside out
- Use cold water
- Do not bleach
- Avoid harsh detergents
- Tumble dry low or air dry
Our printing method ensures long-lasting colors. With proper care, your merch will stay vibrant for years.